FAQ

Frequently Asked Questions

Orders

How do I place an order?
Simply browse our collection, select your size and color, and click "Add to Cart." When you're ready, proceed to checkout and follow the steps to complete your purchase.

Can I modify or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us at rareverabrand@gmail.com as soon as possible.

Shipping

How long does shipping take?
Domestic (US) orders typically arrive within 5–7 business days. International orders may take 10–21 business days depending on the destination.

Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. Use it to follow your package's journey.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items in original condition with tags attached. Visit our Return Policy page for full details.

How do I start a return?
Email us at rareverabrand@gmail.com with your order number and reason for return. We'll guide you through the process.

Sizing

How do your items fit?
Most RAREVERA pieces are designed with a relaxed, boxy, or oversized fit. We recommend checking the size guide on each product page for specific measurements.

What if my item doesn't fit?
We're happy to help with an exchange. Contact us within 30 days of delivery and we'll sort it out.