Return Policy
Return Policy
We want you to love your RAREVERA purchase. If something isn't right, we're here to help.
Returns
We accept returns within 14 days of the delivery date. To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- Free from odors, stains, or damage
Items that do not meet these conditions will not be accepted for return.
Exchanges
Need a different size or color? We're happy to exchange your item within 14 days of delivery, subject to availability. Contact us to check stock before initiating an exchange.
How to Start a Return or Exchange
- Email us at rareverabrand@gmail.com with your order number and reason for return or exchange.
- We'll respond within 1–2 business days with instructions and a return address.
- Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
- Once we receive and inspect your return, we'll process your refund or exchange within 5–7 business days.
Refunds
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card provider.
Non-Returnable Items
- Final sale items
- Items purchased with a discount of 50% or more
- Gift cards
Defective or Incorrect Items
If you received a defective or wrong item, please contact us immediately at rareverabrand@gmail.com. We'll make it right at no cost to you.
Questions?
Reach us anytime at rareverabrand@gmail.com.